Terms of service

Welcome to NexAura. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these Terms.

If you do not agree, please refrain from using our services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without written permission from NexAura.

 

2. Products & Services

We make every effort to display product images, descriptions, and colors as accurately as possible. However:

  • Actual product color/design may vary slightly
  • Packaging may differ due to warehouse/supplier variations
  • Minor cosmetic differences are not considered defects

We reserve the right to modify or discontinue products without notice.


3. Pricing & Payment

All prices are listed in INR (₹) unless stated otherwise.

We reserve the right to:

  • Change prices at any time
  • Cancel orders due to pricing errors
  • Refuse suspicious or bulk orders

Accepted payment methods include prepaid payments and Cash on Delivery (COD), where available.

 

 

 

4. Order Acceptance & Cancellation

 

We reserve the right to cancel orders if:

  • Product is out of stock
  • Payment is flagged as high-risk
  • Incorrect pricing listed
  • Delivery location is non-serviceable
                                                                                                                                         Customers may cancel orders within 12 hours of placing them. Once shipped, cancellations are not permitted.

 

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Logistics disruptions
  • Remote location serviceability

NexAura is not liable for delays caused by third-party courier partners.

 

6. Cash on Delivery (COD) Policy

By placing a COD order, you agree to accept delivery.

Refusal to accept COD orders may result in:

  • Restriction on future COD orders
  • Account blacklisting
  • Order cancellation without notice

 

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

We reserve the right to refuse returns that do not meet eligibility criteria.

 

8. Intellectual Property

All website content including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Branding

are the property of NexAura and may not be used without permission.

9. Limitation of Liability

NexAura shall not be liable for:

  • Indirect or incidental damages
  • Loss due to product misuse
  • Delivery delays
  • Third-party service failures

Use of products is at customer discretion and risk.

10. Fraud Prevention

We reserve the right to:

  • Cancel fraudulent orders
  • Block suspicious IP addresses
  • Deny service to abusive customers

Legal action may be taken in cases of payment fraud or misuse.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall fall under the jurisdiction of courts located in [Your State/City].

 

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of updated Terms.

 

 

 

13. Contact Information

 

For questions regarding these Terms:

Email: nexauraforyou@gmail.com

Business Name: NexAura

Operating Country: India